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OmniPostby VisionX Software
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OmniPost by VisionX Software

User guide

Sign in and select a brand

  1. Use your email and password. Forgotten passwords can be reset from the sign-in page.
  2. Complete the authenticator challenge when requested. Keep your authenticator available.
  3. Select your brand before opening posts, reviews or reports. Agency users may switch between brands they have been assigned.

Create and approve content

  1. Open Compose, enter the caption, select platforms and attach media owned by the selected brand.
  2. Choose a pillar or campaign when relevant. Save a draft or submit it for approval.
  3. Managers review the caption and pre-flight result. A rejection includes a reason; revise the draft before resubmitting.
  4. Schedule an approved post for a future time. Check the post status and channel errors after publishing.

Reply to customers

  1. Open Unified Inbox or Engagement Inbox and choose the selected brand's conversations.
  2. Review any AI draft before sending. Check names, factual claims, prices and contact details.
  3. In Reviews, set business details and reply preferences for that brand. Sensitive reviews need human attention.
  4. Only enable automatic replies when you intend replies to be posted publicly.

Plan, measure and export

  1. Import a content plan for the correct brand and date range. Review its items before activating it.
  2. Compare planned and published content in Compliance. A period with no plan has no compliance score.
  3. Open Report Builder for the selected brand and period. Review generated summaries against the source data.
  4. Dates use DD/MM/YYYY, scheduling uses Asia/Dhaka and the working week begins Saturday.

VisionX trials

  1. Request and receive your trial key from VisionX Software. OmniPost activates an approved key; it does not approve VisionX requests.
  2. Open the activation link on OmniPost's own address or paste the key in Redeem. Activation is unavailable until trials are opened.
  3. Existing users sign in normally; activation must not change their existing password, roles or company.
  4. An activated trial has a days-left banner. At expiry, the workspace is intended to remain readable without deleting your data; activation stays closed until all protections are verified.